STEP BY STEP

Make your registration request on Dermaistas.com in the MY_ACCOUNT field by filling in your company's details and within the next few hours, after your professional status has been cross-checked, we will send you your personal code to enter your e-shop. LOG_IN in the same field and then you can browse the site accessing:

  1. all products of the ONLINE catalogue that Dermaistas officially represent in Greece with wholesale prices, suggested retail prices, expiry date of the available lot and
  2. the page and download link of the DERMAISTAS b2b OFFLINE 1000 Catalog, with even more companies and products.

ONLINE CATALOGUE

  • - Add to your "cart" the products you want to order, complete your selections and click "send order".
  • Within 24 hours the order is confirmed and we send you detailed cost information including shipping, and method of payment.
  • You pay for your order, which is immediately prepared and shipped to you within 3-5 business days.

OFFLINE CATALOGUE

Download the offline catalog here

  • Download the catalogue/order form to your computer.
  • Fill in the number of pieces in each product you are interested in (price totals are calculated automatically).
  • Email us the completed form: b2borders@dermaistas.com.
  • Within 24 hours the order is confirmed and we send you detailed information and payment method with free shipping.
  • Once you complete the payment for your order, the shipping process begins with a delivery timeframe of 15-20 days.

TRADE AND DISCOUNT POLICY ON THE ONLINE CATALOG FOR CUSTOMERS IN GREECE

MOQ: For each product there is a Minimum Order Quantity of three (3) pieces.

MOA: Minimum Order Amount before tax is set at 250€. FREE SHIPPING for every order over 500€ before tax.

OTHER BENEFITS: 2% marketing bonus refund at the end of the year, calculated on the annual turnover before VAT, if it exceeds 10,000 euros.

Special offers throughout the year

Order Shipping/Delivery: Within 2-5 business days from the day of payment depending on the delivery location.

ATTENTION: We recommend that you download the offline catalog before each order, as it may be updated every month with new companies, new products and new prices, adapted to current offers or pricing policies of the companies.

ATTENTION: FOR THE COMBINATION OF ORDERING PRODUCTS FROM THE OFFLINE AND ONLINE CATALOG THE CONDITIONS OF BOTH CATALOGS MUST BE MET (eg SUM OF LIMITS €1,250 before VAT). IN THIS CASE, THE FREE SHIPPING OFFER IS EXTENDED TO THE ONLINE CATALOG ORDER, even if it is lower than €500.

TRADE AND DISCOUNT POLICY ON THE ONLINE CATALOG FOR FOREIGN CUSTOMERS

MOQ: For each product there is a Minimum Order Quantity of three (3) pieces.

MOA: Minimum Order Amount before tax is set at 250€.

For orders between 500€ and 999.99€ (before tax), a 3% discount will be applied.

For orders between 1.000€ and 1.999,99€ (before tax), a 5% discount will be applied.

For orders between 2.000€ and 3.999,99€ (before tax), a 7% discount will be applied.

For orders over 5.000€ (before tax), a 10% discount will be applied.

PIECES PRE-ORDERS

By following relevant publications in our NEWS, or by contacting contact@dermaistas.com you can find out approximately when out-of-stock product arrivals are expected. For out-of-stock products that have an estimated time of arrival, we activate the possibility of pre-ordering pieces. You can pre-order pieces together with orders of available pieces, receiving two separate invoices. One that will accompany the products you will receive immediately and one that will be for the products you pre-ordered and will receive in a subsequent shipment.

PRE-ORDERS IN BOXES

You can pre-order boxes of the products you want, with a special extra discount and the associated 60-65 day delivery expectation. For further details, please contact us at contact@dermaistas.com.

DETAILS

The Customer may browse the WEBSITE for as long as they wish to select Products from the ONLINE CATALOG and access and download the OFFLINE CATALOGUE as described above.

Online catalogue: The website menu displays the available categories according to what the Customer wants to search for, e.g. by product type and brand. In order to see the wholesale, the Customer must register on our website with their company details on the "my account" page to receive the personal login code in their email, after cross-checking the details and professional status.

By logging in with his account, he will see the prices and of course, by clicking on a product, he will be able to obtain more information about each product, such as description, ingredients, method of use, weight of box (carton), number of pieces per box, wholesale price excluding taxes, minimum purchase quantity, etc.

It is absolutely necessary to carefully read and accept the current Terms & Conditions as well as the Privacy Policy by clicking on "I agree to ECPC's Terms of Service and Purchasing Conditions".

After the Customer has selected the products by placing them in the "basket", they can go to the "basket page" to confirm the registration of their order and the address to which the order will be shipped. They will immediately receive an email confirming their order entry, and within the next 4-36 hours, after ECPC has reviewed the terms and verified that there is stock, we will confirm the order and email the customer the "order confirmation" with the total value of the order, taxes, if taxes are applicable for purchases from the customer's country, as well as our company's ECPC bank account and VivaWallet account, so that the customer can choose the method desired and proceed to payment.

In the next 24 hours after the payment the Customer will receive the Final Invoice while their purchases will be forwarder for shipment. The shipping will take place in 24-72 hours, except of periods of external factors preventing this to happen (for example a strike of employes in the shipping and transportation chain), or exceptional promo actions of ECPC is taking place with related information being announced in time.

After customers have created their account, they will always have access to their purchase history in "My Account > Orders".

Once a purchase is completed, the Customer will receive a confirmation email. If a customer has any questions regarding their order, they may contact us at contact@dermaistas.com or talk to their assigned sales representative.

For the OFFLINE CATALOG, see the relevant page HERE